Shipping & Delivery

Delivery is fulfilled by DHL. Our delivery time is within 1-5 working days (Mon-Fri) of receiving your order payment. Once your parcel has been sent, you will receive your order’s tracking number along with the delivery confirmation via email. This will allow you to check the status of your delivery online using the courier’s tracking portal.
Shipping costs are charged to the customer. 

Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. You may have to pay VAT , Customs Duty or Excise Duty on goods sent before you can collect them. Alissiahal.com is not responsible for the payment of these costs.